Maker Generations
Legal

Privacy Policy

Your privacy matters to us. This policy explains what personal data we collect, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR).

Last updated: 28 March 2026

Last updated: 26th March 2026

1. Who We Are

Maker Generations (“we”, “us”, “our”) is the data controller responsible for your personal data. We are a UK based business operating in Northern Ireland and run the website at www.makergenerations.com.

If you have any questions about this policy or how we handle your data, you can contact us at hello@makergenerations.com.

2. What Data We Collect

Account Information

When you create an account, we collect your name, email address, and any profile information you choose to provide. If you sign in via Google, we receive your name, email address, and profile image from Google.

Order Information

If you make a purchase, we collect your delivery address, billing address, and order details. Payment information is processed securely by Stripe and is not stored on our servers.

User Submitted Content

Recipes, stories, comments, images, and any other content you choose to share with us. This may be displayed publicly on the website where you have given permission.

Usage Data

Information about how you use the website, including pages visited, time spent, browser type, device information, IP address, and referring pages.

Cookies

We use cookies and similar technologies to support site functionality and understand how the website is used. See section 7 for more detail.

3. How We Use Your Data

We use your personal data to:

  • provide and manage your account
  • publish and share recipes and stories where permission has been given
  • process orders and provide customer support
  • communicate with you about your account, submissions, or orders
  • send updates or newsletters where you have opted in
  • understand how the website is used and improve it over time
  • keep the website secure and prevent misuse
  • meet our legal and regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following:

  • Contract, to provide services such as managing your account or processing orders
  • Consent, for marketing communications and for publishing submitted content
  • Legitimate interest, to improve the website and ensure it operates effectively
  • Legal obligation, where we are required to retain records

You can withdraw consent at any time.

5. Data Sharing

We do not sell your personal data.

We only share data where necessary with trusted third parties, including:

  • Stripe, to process payments securely
  • Google, if you choose to sign in using Google
  • Analytics providers, to help us understand website usage in an aggregated way
  • Delivery partners, where required to fulfil orders

We may also share data where required by law or to protect our legal rights.

6. Your Rights

You have the right to:

  • access the personal data we hold about you
  • request correction of inaccurate or incomplete data
  • request deletion of your data, where appropriate
  • receive a copy of your data in a portable format
  • request restriction of processing in certain circumstances
  • object to processing based on legitimate interest or direct marketing
  • withdraw consent at any time

To exercise any of these rights, contact hello@makergenerations.com. We will respond within one month.

If you are not satisfied, you can raise a concern with the Information Commissioner’s Office at ico.org.uk.

7. Cookies

We use:

  • Essential cookies, required for the website to function
  • Functional cookies, to remember your preferences
  • Analytics cookies, to understand how the site is used

Analytics cookies are only used with your consent.

You can manage cookies through your browser settings. Some features may not work properly if cookies are disabled.

8. Data Retention

We only keep your data for as long as necessary:

  • Account data, while your account is active and up to 30 days after closure
  • Order data, for up to 7 years to meet HMRC requirements
  • Analytics data, in anonymised form for up to 26 months
  • Marketing preferences, until you unsubscribe

9. Data Security

We take appropriate steps to protect your data, including encryption in transit, secure storage, and regular system checks.

No online system is completely secure, but we take reasonable measures to safeguard your information.

10. International Transfers

Some providers we use may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as approved contractual clauses.

11. Children

This website is not intended for children under 16, and we do not knowingly collect their data. If this happens, we will remove it as soon as possible.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

13. Contact

If you have any questions, contact hello@makergenerations.com.